Hi all,
The issue is solved.
Solution ;
1.We have created a custom HTML file to open the desired link.
Reference code is below:
<html>
<head>
<script type = "text/javascript">
function sampleFunction
{
var newWindow = window.open("GiveDesiredLinkHere","GiveSomeNameHereTotheWindow","scrollbars=yes,resizable=yes");
window.top.close();
newWindow.focus();
}
</script>
</head>
<body onload = "sampleFunction();">
</body>
</html>
2.Uploaded this document to KM in portal.
3.Click the context menu icon(to the right of the uploaded html file ) and select details
4.Settings-->permissions; check for full access to everyone
5.Settings-->properties-->AccessLinks-->TargetURL--> copy from "/irj.....end"
6. Create a URL iview with the above copied link in step 5 and set the following properties
--> height type = full_page
-->launch in new window = Display in Separate window
7. Now copy the PCD location of this URL iview to the launchpad application.
This simple solution worked for us. hope for you guys(new people who see this) too 