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Re: Crystal report "Failed to load database information" error after publish

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Hi Geoff

 

This is definitely not due to the export type. Rather it will be due to a db issue of some sort. My suspicion is that reports that work use a different type of connection that reports that fail. E.g.; the reports that work use OLE DB, those that fail use ODBC and the ODBC datasource is 32 bit, not 64 bit(?). E.g.; check the database connections between reports that work and those that do not. And remember to also check the connections in subreports (if any).

 

 

 

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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