Hello
I am stuck with yet another lockbox problem. The payment is posting on account due to error F5 263 (Difference too large to clear). Here are the checks already performed:
OBA3= Tolerance is set to 99 days.
OBA4= The group is blank so I understand this to be applicable to all users
Payment terms for the customer allows 2% discount.
All incoming invoice payments are eligible for 2% (based on Inv date) and the payment amount reflects the discount for most of the invoices
The file also contains deductions, some invoices which were already cleared and some invoice #s that don't exist in SAP. None of these should be the reason for the file to fail, it should apply payments for legit invoices and post the docs they can't find on the customer account as credits. There are a few customer credit memos in the file as well and not sure if that could be issue but when I tested same scenario in Quality everything posted fine. This incident is isolated to Production and we are not being able to replicate it. This impacts year end. Anyone have any ideas?
Note: The BAI2 file is manually loaded through a "preprocessor" program which internally calls FLB2 for the actual load. There is no direct transmission with the bank.